ISO 9001 – Quality Management System

ISO 9001  Quality Management System (ISO Training)
ISO 9001 is one of the most important international managerial standards the organizations can
use to establish quality management system that focus on the customer satisfaction and continual
improvement of the company performance. This course shall describe the importance and the
contents of this standard requirements.
Who should attend?
Managers from different departments
Course Objectives
At the end of the course the trainees will:
 Understand the quality definitions, cost, characteristics and dimensions.
 Understand what is meant by test, inspection, quality control, and quality assurance.
 Understand the 7 QMS principles.

 Understand the 10 clauses of ISO 9001
 Understand the management system documentation